Thibaut | Stripe Developers | Page 1

small hornetBOT Oct 13, 2022, 7:13 AM

#

mossy kestrel Oct 13, 2022, 7:13 AM

#

hello! I'd recommend checking with your hosting provider about possible issues or causes for the timeouts on their end. One common issue is Stripe’s IP address may be blocked by firewall or security configurations. The full list of IP addresses we use to send webhook requests can be found here: https://stripe.com/docs/ips#webhook-notifications

Domains and IP Addresses

Ensure your integration is always communicating with Stripe.

lunar glade Oct 13, 2022, 7:15 AM

#

You haven't noticed increase of this probelm these last hours?

#

And we are already working with hosting providers and everything

tepid wolf Oct 13, 2022, 7:30 AM

#

👋 i'm taking over this thread

#

Timed out connecting to remote host usually means that Stripe sends an event to your endpoint, but unable to connect due to your server not responding

#

As mentioned by Alex, it's recommended to check with your hosting provider what are the possible causes/issues for the timeouts on their end

#Thibaut