danetter1-account | Stripe Developers | Page 1

blissful gull Oct 12, 2022, 9:43 PM

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Hello! Where are you doing this? In the dashboard?

peak parrot Oct 12, 2022, 9:47 PM

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hello

blissful gull Oct 12, 2022, 9:48 PM

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Hello! Is this an issue you're seeing in the dashboard?

peak parrot Oct 12, 2022, 9:49 PM

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its an issue with the Stripe website

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Do you work for/with Stripe?

blissful gull Oct 12, 2022, 9:51 PM

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Yes, I work for Stripe - We typically help with integration/developer questions here, which is why I asked if this was something you were seeing in the dashboard. You'll likely need to talk to support (https://support.stripe.com/contact) but if you give me more information I can check to see if there's anything else I can do to help

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

peak parrot Oct 12, 2022, 9:52 PM

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Unfortunetly, Stripe has only one option to conact them. No phone or email or chat support.

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So, i have left a message with them and they havent replied yet

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just an automated message that says, "message recieved"

blissful gull Oct 12, 2022, 9:54 PM

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Yeah, so now you'll want to wait for them to respond - if it's an issue with your account, your best option is really to wait for them to respnod

peak parrot Oct 12, 2022, 9:55 PM

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Stripe could at the very least creat/outsource a call center in Manilla, Phillipines like everyone else. Its not expensive

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at least this way I could get live support right away, 😦

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Perhaps you could relay this idea to your supiorers?

blissful gull Oct 12, 2022, 9:57 PM

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yup - i'll be sure to pass it along 👍

peak parrot Oct 12, 2022, 9:58 PM

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Thank you 🙂 Perhaps youll get a raise for this amazing idea. 😉

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Take care,

#danetter1-account