Kromolabs Developer | Stripe Developers | Page 1

lucid saddleBOT Oct 12, 2022, 1:58 PM

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floral salmon Oct 12, 2022, 1:58 PM

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hello 👋
how can I help?

novel iron Oct 12, 2022, 2:02 PM

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I know that if a method is expiring Stripe tries to renew it automatically

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Is this correct?

floral salmon Oct 12, 2022, 2:03 PM

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We try to renew the cards yes
https://stripe.com/docs/saving-cards#automatic-card-updates

novel iron Oct 12, 2022, 2:05 PM

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Ok perfect, let's say a card expires on September 2022, when does the automatic renewal request starts?

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Start of month? 2 days before?

floral salmon Oct 12, 2022, 2:06 PM

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We don't have a specific timeline for this unfortunately
You may want to check with our support team but the idea is that whenever the card is updated in the background, you'd receive a webhook event payment_method.automatically_updated

novel iron Oct 12, 2022, 2:06 PM

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Ok, so it could be the day before such as one month before

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We don't know

floral salmon Oct 12, 2022, 2:07 PM

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Right, could be. That's my understanding.
If you reach out to our support team then they may have more context on this
https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

novel iron Oct 12, 2022, 2:07 PM

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Okok, next question: is there an events to listen for methods expiring?

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payment_method.upcoming_expire or something like that?

floral salmon Oct 12, 2022, 2:08 PM

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I don't we do unfortunately.

novel iron Oct 12, 2022, 2:09 PM

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Ok, last question: what happens if i detach a payment method from a user when there are subscriptions active on that method?

floral salmon Oct 12, 2022, 2:15 PM

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Umm I believe the subscription would stay active until the next invoice due date
But the next invoice wouldn't have a payment method to charge so it would likely fail

novel iron Oct 12, 2022, 2:16 PM

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Ok but detach wouldn't be blocked, i assume

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Detach is always possibile even if there are subscriptions active

floral salmon Oct 12, 2022, 2:16 PM

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that's my understanding, yes

novel iron Oct 12, 2022, 2:17 PM

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Ok, that's everything. Thanks for help!

floral salmon Oct 12, 2022, 2:18 PM

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NP! 🙂 Happy to help

novel iron Oct 12, 2022, 2:31 PM

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Hey sorry can I ask another question here?

gusty tree Oct 12, 2022, 2:44 PM

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Yes please, hanzo had to step away but I can help

#Kromolabs Developer