#Arthur Agrelli
long stump
outer hare
Hi there!
FYI we don't know anything about ActiveCampaign, but we can help on the Stripe side of things.
flint patrol
Hey
outer hare
I was able to send this information to active Campaign (Failed) but I cannot find the option to send also the reason = insufficient funds.
Can you clarify how you are currently sending this information to ActiveCampaign?
flint patrol
Yes, I integrate stripe and active using active campaign integration
after that, they let me choose what resource I want to bring to active. Active will only map the fields allowed by Stripe
let me send you a screenshoot
this one is for: Invoice Payment Failed
the thing is, from the Stripe side of mapping, I cannot see any field for: Reason of Failed or something like that
I dont know if I need to activate something on Stripe to be able to see this on Active
all the fields available are the one you can see on the screenshooot above and below
outer hare
This UI is from ActiveCampaign, so I we don't know much about how it works. I would recommend to ask ActiveCampaign support directly about this.
From Stripe's end there's nothing to "activate".
flint patrol
got it, can you tell me what is the name for the "reason of Failed" or something like that?
because on the stripe mapping I cannot see any field related to that
outer hare
If you look at a PaymentIntent object, there is the last_payment_error field https://stripe.com/docs/api/payment_intents/object#payment_intent_object-last_payment_error
flint patrol
ok let me check