Corinnecky | Stripe Developers | Page 1

potent lindenBOT Oct 11, 2022, 2:02 PM

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little violet Oct 11, 2022, 2:03 PM

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Hello 👋
What do you need help with?

shell totem Oct 11, 2022, 2:03 PM

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finally, i got. somebody help,thanku so much,

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I need to refund the money for my customer

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but i couldnt do it, the customer angry me too much, pls give me a instruction to do it immediately

little violet Oct 11, 2022, 2:07 PM

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We have docs on how to refund using the dashboard
https://stripe.com/docs/refunds#dashboard

shell totem Oct 11, 2022, 2:07 PM

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otherwise they will letter this to law

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this case from around September until now, can you look can you view in my account and check whether which step I get wrong

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?

little violet Oct 11, 2022, 2:10 PM

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That's not something our team has the tools to do unfortunately.
You might want to talk to our support team about this as they'll be able to help you with this
(if you're logged in then you should see a chat option on the bottom right)

https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

shell totem Oct 11, 2022, 2:10 PM

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