#ggmghoul
devout prawn
terse sage
hello
ofc
pi_3LorQHHrKMzhnGvg0hnT7CxI
"status": "requires_payment_method"
Means of payment
None
in the subscription details there is a payment mean and it is set to default yet one the payment intent is executed it is shown that there is no payment mean
this is really urgent it is already very late
small rock
Thanks! Give me a few minutes to look into this.
terse sage
of course take your time and thank you
small rock
Both the subscription and the customer objects don't have a default payment method set, so it's expected that the payment fail.
You need to add a default payment method to the customer or the subscription, and then re-try the payment.
terse sage
there is no difference between adding it the the customer of the subscription ?
and is there a way to do it from the interface ?
the defaul payment method i want to use is separate mandate btw
small rock
there is no difference between adding it the the customer of the subscription ?
If you add it to the customer, all invoice for that customer will use the default payment method by default. If you set it to the subscription, only all invoice for that specific subscription will use the default payment method.
and is there a way to do it from the interface ?
For the customer you can do it from the dashboard. For the subscription I don't think so.
terse sage
understood
can you tell me how did you know that there is no default payment method
besides the response of the payment intent
okay i think it's in the logs right ?
small rock
a customer with a default payment method looks like this in the dashboard:
And for a subscription it looks like this:
terse sage
yes i already read the docs and got it but i wanted a solution from the dashboard and then i would change the code for future actions
thank you so much
small rock
Happy to help 🙂