#shaon

1 messages · Page 1 of 1 (latest)

fading garnetBOT
cinder sinew
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Hi there!

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Are you testing this in test mode or live mode?

tame copper
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test mode currently

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using charge automatically

cinder sinew
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Then it's expected, Stripe doesn't send any email in test mode.

tame copper
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ah ok

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but this should send in production mode for charge_automatically?

cinder sinew
tame copper
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for our connect customers what is the default?

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we're currently using stripe connect standard and we'd like to send invoices automatically to our stripe connect's customers on their behalf

cinder sinew
tame copper
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direct charges

cinder sinew
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Then the settings of the connected account will be used. For Standard accounts, you will need to reach out to the connected account to check their settings.

tame copper
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For which charge types do our setting get used?

cinder sinew
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With Destination Charges and Separate Charges and Transfers, the platform settings are used.

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In this case the platform account is the merchant of record, and has to deal with refunds and disputes.

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If your connected accounts are Standard accounts, we recommend using Direct Charges.

tame copper
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that makes a lot of sense

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do you know if its possible to change these email settings via the API?

cinder sinew
tame copper
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ah ok great

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thank you for your help