alko89

[warm mist]

👋 Thanks for reaching out
When canceling a subscription using dashboard you can refund the customer for a prorated amount:
https://stripe.com/docs/billing/subscriptions/cancel?dashboard-or-api=dash#canceling

The Customer balance Credit is an amount that remains in the customer Stripe Balance and will not be sent to the customer bank account, you can use this flaw if you want to keep the customer using your services in further purchases

meanwhile use the refund API

[brazen swift]

I see, so if I want to do a full refund, I should use the Refund api, while a partial refund can be triggered by using the prorate param?

[warm mist]

The subscription proration is a result amount after an update on the subscription, it's quiet differente from the refund which is related to an already paid amount

[brazen swift]

these proration is so confusing to me, still trying to figure them completely

[warm mist]

I invite you to take a look at this page for further details with some concrete exemples:
https://stripe.com/docs/billing/subscriptions/prorations

[brazen swift]

but anyway, I should use refund in both cases right (full and partial)?

[warm mist]

Yes, I think so