Harry_ | Stripe Developers | Page 1

hazy finchBOT Oct 11, 2022, 5:04 AM

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pearl kelp Oct 11, 2022, 5:06 AM

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Hi there, is this the Stripe checkout page that you are talking about?

minor osprey Oct 11, 2022, 5:54 AM

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Yes, this screen after I enter the UPI Id and go ahead with pay

Screenshot_2022-10-11_at_11.23.52_AM.png

pearl kelp Oct 11, 2022, 5:56 AM

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It doesn't look like a page from Stripe. Can you share with me more details about the integration?

minor osprey Oct 11, 2022, 7:04 AM

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This is the screen that we see after opting for Pay.

So we integrated UPI payment method in India. After a user clicks pay using the UPI payment method, they receive a notification in their UPI App on phone and they see this screen until they approve the payment. By default UPI gives a user 5 mins to approve the payment and while they approve they see the screen above and then they are redirected to success page once they approve.

Currently this page automatically expires in 1 min (which should be 5 mins as default UPI behaviour).

What I want is increase the page timeout from 1 min to 5 mins.

Screenshot_2022-10-11_at_12.33.55_PM.png

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That is the payment form where user enters their upi id

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then they see the processing screen

pearl kelp Oct 11, 2022, 7:05 AM

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Can you confirm if this page is from Stripe?

minor osprey Oct 11, 2022, 7:19 AM

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This page is custom built and uses Stripe to process payments.

pearl kelp Oct 11, 2022, 7:23 AM

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If that's the case, you should check with the developer who built this page.

#Harry_