#juanse-terminal-android-pairing

1 messages · Page 1 of 1 (latest)

turbid wharfBOT
vivid jewel
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juanse-terminal-android-pairing

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@strange crypt can you provide more specific details?

strange crypt
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Sure, we develop a packafe for sdk version 2 for react native => https://www.npmjs.com/package/react-native-stripe-terminal-2.0-sdk, and works well with BBPOS black but when we will use Stripe terminal M2 and wisepad 3 that just in android in IOS working well for any reason i had an error with the bluetooth and first i need to connect direct the reader with the phone device by setting device and also i can connect the reader if not i just can discover the reader but when i try to connect that reader i obtain an error the bluetooth connection for a pin or something like that.

vivid jewel
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when we will use Stripe terminal M2 and wisepad 3 that just in android in IOS working well for any reason i had an error with the bluetooth
can you rewrite that sentence? I don't follow the train of thoughts there

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first i need to connect direct the reader with the phone device by setting device
same here I don't understand what that could mean. You should never pair with the reader in the phone setting

strange crypt
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so my question is if with some Android version maybe 12+ i need to do an extra config for pair the reader in the client side or is mandatory first pair the reader with the device and then i can do that automatic with my app

vivid jewel
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or is mandatory first pair the reader with the device

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what does that mean exactly

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you should never go in the Bluetooth setting on your phone/tablet to pair with the reader

strange crypt
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exactly that is my problem with those two readers, i need to go to setting for pair the readers and then in my app i can to connect that reader, if i cannot do that, i can see the readers discovered but when i try to connect a reader, i obtain an bluetooth error (couldn't pair with "serial number" incorrect pin)

vivid jewel
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yeah you can't do that

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you really should never connect in BT, that will prevent you from connecting later

strange crypt
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ok so is normal that behavior in android devices, maybe is a permission or extra config in Android side, because in IOS it doesn't has

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maybe any suggestion that you have for that case, because i follow the documentation and doesn't has an instruction for my issue.

vivid jewel
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Unfortunately, you aren't really explaining what the problem is despite the back and forth, I'm sorry