daxiang28-checkout-promocodes | Stripe Developers | Page 1

upper grail Oct 10, 2022, 9:03 PM

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Hello! Do you have an example request ID I can take a look at?

sly sandal Oct 10, 2022, 9:07 PM

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is this it? cs_live_b1L4vY9BUjJlrTqcjadqFB9B31EW5VVv7GQwBRc8xuDenMdOKM1u5sUUYp

upper grail Oct 10, 2022, 9:18 PM

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That works! Let me take a look

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Do you also have the specific promo code that you were trying to use?

sly sandal Oct 10, 2022, 9:22 PM

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THANKYOUFREE

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side note, i initially wanted to have a 100% coupon, but was having issues earlier but recall that i couldn't discount 100% because it had to meet a transaction minimum

upper grail Oct 10, 2022, 9:29 PM

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Yeah with Checkout Sessions in payment mode you have to meet the minimum transaction amount - but can you give me more details on where you're seeing this invalid_request_error? I'm not seeing any attempt to actual pay/confirm cs_live_b1L4vY9BUjJlrTqcjadqFB9B31EW5VVv7GQwBRc8xuDenMdOKM1u5sUUYp, so more details on where specifically you're seeing the error would be helpful

sly sandal Oct 10, 2022, 9:31 PM

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i just tried that code on the following: https://api.stripe.com/v1/payment_pages/cs_live_b1R3KIvVrsXzNWZyJHEaSqI7yMMdgLKwj5Kpw0XGi5oqKFzrKBzGZc1H9n

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Got the following error: {
"error": {
"code": "promotion_code_invalid",
"message": "This code is invalid.",
"type": "invalid_request_error"
}
}

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upper grail Oct 10, 2022, 9:38 PM

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I believe the issue here is that the THANKYOUFREE promo code is configured to only be used with first time customers

sly sandal Oct 10, 2022, 9:46 PM

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the customers that have tried it haven't completed an order yet

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I do create the customer on the backend when generating the session URL so that i can populate the email address

upper grail Oct 10, 2022, 9:47 PM

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For cs_live_b1L4vY9BUjJlrTqcjadqFB9B31EW5VVv7GQwBRc8xuDenMdOKM1u5sUUYp, that customer does have at least one successful payment associated with them, which is why its failling

sly sandal Oct 10, 2022, 9:47 PM

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I also tried this promo code that doesn't have a first time user restriction: NEXTDOORFREE22

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Got this event though the Card method is selected: ```{
"error": {
"code": "amount_too_small",
"doc_url": "https://stripe.com/docs/error-codes/amount-too-small",
"message": "Amount must be no less than $50.00 usd for Affirm payment method.",
"param": "amount",
"type": "invalid_request_error"
}
}

upper grail Oct 10, 2022, 9:50 PM

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Can you show me where you're seeing that?

sly sandal Oct 10, 2022, 9:54 PM

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upper grail Oct 10, 2022, 10:10 PM

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thanks for all that context - I'm able to reproduce it on my own account as well, so let me do some more digging and to see why this is happening

vocal laurel Oct 10, 2022, 11:12 PM

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@sly sandal I'd recommend writing in https://support.stripe.com/contact but I also flagged to our product team to work on a fix!

sly sandal Oct 10, 2022, 11:14 PM

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Ok thanks. Is there a recommendation that I can provide to customers to get around this?

vocal laurel Oct 10, 2022, 11:15 PM

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what you can do is upgrade to the latest API version

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that will make us create the PaymentIntent later in the flow and it should get around the issue

#daxiang28-checkout-promocodes