Cheelin | Stripe Developers | Page 1

storm badgerBOT Oct 10, 2022, 5:13 AM

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main harbor Oct 10, 2022, 5:14 AM

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hello! i think you mentioned you were having trouble with Apple Pay. Can you share your account id?

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solemn sierra Oct 10, 2022, 5:15 AM

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Sure， wait a sec

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acct_1Ll1RPEpJBRUqBOi

main harbor Oct 10, 2022, 5:19 AM

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this is your site's URL right : https://xiaoliao.stg.myshoplaza.com?

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how do i add something to the cart and checkout to see if Apple Pay is working?

solemn sierra Oct 10, 2022, 5:20 AM

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https://xiaoliao.stg.myshoplaza.com/checkout/500288579192500491

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You could use to link directly

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i've added some product for you

feral dawn Oct 10, 2022, 5:21 AM

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Hi @solemn sierra I'm taking over this thread

solemn sierra Oct 10, 2022, 5:21 AM

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Hi Jack

feral dawn Oct 10, 2022, 5:23 AM

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So you want me to test if Apple Pay is working on this page?

solemn sierra Oct 10, 2022, 5:25 AM

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I guess this is one of the method, as we test from our side but fail always, not sure if was due to our network environment

feral dawn Oct 10, 2022, 5:26 AM

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I just made an attempt, and the Apple Pay paymentsheet dismissed automatically

solemn sierra Oct 10, 2022, 5:28 AM

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Did you see any error msg

feral dawn Oct 10, 2022, 5:29 AM

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OK, so you are using direct charges. Did you register the Apple Pay domain by using platform's production key?

solemn sierra Oct 10, 2022, 5:30 AM

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Yes

feral dawn Oct 10, 2022, 5:30 AM

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It seems like you registered the domain with platform's test key. https://stripe.com/docs/stripe-js/elements/payment-request-button#html-js-using-with-connect this is how you should register the domain with platform's production key.

Payment Request Button

Collect payment and address information from customers who use Apple Pay, Google Pay or Link.

solemn sierra Oct 10, 2022, 5:31 AM

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Let me double check internally

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we're using a sandbox account as well as sandbox key, looks not able to use production key to register domain in this case. Is this the reason causing failed transacion?

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feral dawn Oct 10, 2022, 5:42 AM

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Can you share with me the request ID?

solemn sierra Oct 10, 2022, 5:43 AM

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wait me a sec

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Strange, not able to capture the request id for the above one, pls refer to the screenshot below and see if this could help/

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feral dawn Oct 10, 2022, 6:04 AM

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OK, can you create another connected account in live mode and try again?

solemn sierra Oct 10, 2022, 6:09 AM

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u mean we switch to live accouny and live key and let you make another booking for attempt？

feral dawn Oct 10, 2022, 6:16 AM

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No I mean you create another standard connected account in live mode, so that you can use platform's live-mode key to register an Apple Pay domain for it.

solemn sierra Oct 10, 2022, 6:25 AM

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but i guess sandbox should work as well, could you help check again in case.(BTW We're just registered domain successfully for sandbox acct)

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https://xiaoliao.stg.myshoplaza.com/checkout/500288579192500491

feral dawn Oct 10, 2022, 6:26 AM

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Did you use the test-mode key to register? because the livemode in the response shows false.

solemn sierra Oct 10, 2022, 6:27 AM

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yes, for the above screenshot, we use test-mode key. And the website above is configured with test-mode account as well

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Could you help check if this work from your side this time

feral dawn Oct 10, 2022, 6:28 AM

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It won't work. As I mentioned earlier, you need to use the platform's live-mode key to register the Apple Pay domain for the connected account.

solemn sierra Oct 10, 2022, 6:47 AM

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Hi Jack, just curious why this not work. As previsous we use demo site configured with test account, we could ssucesfully make an attempt. But then when we siitched to the website above configured with test account aslo, then is failed always.

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demo site: https://www.liaozhen.com.cn/checkout.html

Accept a payment

A demo of a payment on Stripe

feral dawn Oct 10, 2022, 6:53 AM

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That's because you are making a direct charge, in which your platform is making the API call on behalf of the connected account,

solemn sierra Oct 10, 2022, 7:37 AM

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dont quite get this.

feral dawn Oct 10, 2022, 7:54 AM

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This are the current requirements for Apple Pay to work in connect. In summary

The connected account needs to be created in live mode
The connected account needs to be connected to platform in live mode
The Apple Pay domain needs to be registered with platform's live mode secret key

#Cheelin