#Neeta

1 messages · Page 1 of 1 (latest)

elfin orbitBOT
olive perch
rigid lake
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Can't it be done using trial ?

olive perch
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would you allow your customers to make updates to the 1 year plan? e.g. change quantity, cancel it, etc. And do you expect the changes to be prorated?

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because that will affect the possible options that you can use

rigid lake
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No quantity is not an option there

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Its a subscription so main thing is that

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our site will be live after 1st January

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but if someone will purchase today

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then they should have access for that year also

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That's the thing which we have

olive perch
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so to clarify, you're not going to allow the customer to modify anything about the subscription after paying?

rigid lake
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yes they can only cancel the subscription from stripe

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nothing else they can do

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On our site once they subscribe they will get access to videos something like netflix, youtube etc.

olive perch
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if they cancel, will you prorate the difference? e.g. if they cancel the subscription 6 months in, will you return the remaining 6 months worth of payment to the customer?

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or you will only allow the customer to cancel at the end of period i.e. at the end of the year

rigid lake
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We will not return anything in this case

olive perch
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alright, this makes things a lot simpler then.

rigid lake
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The only thing for me is that I want to give them these 3 months free and from next year subscription will start

olive perch
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gimme a while to write out how to go about it

rigid lake
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ok

olive perch
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one way to go about it is to create a subscription with a trial, and also include add_invoice_items for the upfront payment for the 1 year subscription. Subsequently, after the first payment for the Subscription is done, you can then apply a one time discount / coupon to the subscription so that the customer won't have to pay for the upcoming invoice (after the trial)

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alternatively, you could also use subscription schedules, but considering that you're not going to allow edits to the subscription, using subscription schedules is probably unnecessarily complex so I won't elaborate on it

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maybe try out the suggestion with all the relevant scenarios you can think of and see if it fits your requirements

rigid lake
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ok let me check these above