Oren | Stripe Developers | Page 1

pseudo mauveBOT Oct 7, 2022, 5:33 PM

#

ocean flint Oct 7, 2022, 5:34 PM

#

Hey there

full lake Oct 7, 2022, 5:34 PM

#

Hello again

ocean flint Oct 7, 2022, 5:34 PM

#

Don't think this changed with the API version change. Can you provide the charge ID?

#

And can you provide your retrieval request ID?

full lake Oct 7, 2022, 5:35 PM

#

py_1LnddEAN9UGzw70gNExIbErJ

#

How would i find my retrieval request id, im using node sdk

ocean flint Oct 7, 2022, 5:36 PM

#

Actually this is fine, I can likely locate.

#

One sec

full lake Oct 7, 2022, 5:39 PM

#

more specifically i think the differences comes from omitting the latestApi config from the client initiation apiVersion: '2020-08-27', with that set no refunds returned, if i remove that they are returned

#

resolution: "stripe@npm:8.201.0"

ocean flint Oct 7, 2022, 5:40 PM

#

Okay actually it will be easier if you just log out the two request IDs

#

See: https://stripe.com/docs/api/request_ids?lang=node

full lake Oct 7, 2022, 5:45 PM

#

no refunds: req_BgkW9YzmP5EStl

#

refunds: req_H5CkVELAJmsapV

ocean flint Oct 7, 2022, 5:48 PM

#

Thanks

#

Looking!

#

Ah okay

#

This isn't a difference with the new 2022-08-01

#

This is 2018-02-28 compared to 2020-08-27

full lake Oct 7, 2022, 5:48 PM

#

ah

#

refunds being returned with 2018 and not with 2020?

#

i see our default is currently set to 2018 in the dashboard

ocean flint Oct 7, 2022, 5:50 PM

#

Yes.

#

Checking on why that is though

full lake Oct 7, 2022, 5:56 PM

#

i tried using latest and also got no refunds

#

our webhook is likely using 2018 which is where we see the refunds initially in the charge.failed event

ocean flint Oct 7, 2022, 5:56 PM

#

Hmm so what is interesting here is that there tehcnically wasn't a refund.

#

The payment just failed

#

So wonder if that is being handled differently

full lake Oct 7, 2022, 5:57 PM

#

there does appear to be a refund generated tho

#

fetching the refund by id works on the 2020 api and has a link to the charge

ocean flint Oct 7, 2022, 5:57 PM

#

RIght right

full lake Oct 7, 2022, 5:57 PM

#

pyr_1LpLQoAN9UGzw70gHcLSa3Hz

ocean flint Oct 7, 2022, 5:57 PM

#

When a debit payment fails a refund is generated

#

I just mean you didn't initiate a refund on a successful charge

full lake Oct 7, 2022, 5:57 PM

#

i see

ocean flint Oct 7, 2022, 5:58 PM

#

Just wondering if that is affecting how we are handling

#

We still should be returning the refund in the 2020 version imo

#

So need to find out why we aren't doing that

full lake Oct 7, 2022, 5:58 PM

#

the larger problem we are having is that these types of failures do not generate an explicit refund event to process so we have to process the charge failure event and find the refund from there

#

looking through the event log there does not seem to be any type of refund related event outside of charge failed

ocean flint Oct 7, 2022, 6:00 PM

#

Yeah that makes sense

#

Let me see if I can reproduce this behavior

#

In terms of the larger problem... you could use the charge.failed event no?

#

Oh

#

lol

#

That is exactly what you said

#

I see

full lake Oct 7, 2022, 6:07 PM

#

ya the bug manifested for us because we receive the charge failure event and then re-fetch the charge data from the api and the charge in the event is different then the charge from the api, one reversed one not reversed

ocean flint Oct 7, 2022, 6:08 PM

#

Gotcha.

full lake Oct 7, 2022, 6:08 PM

#

short term we can work around that by just using the event charge, but there should be some programatic way of grabbing the reversal reference

#

these are likely destination charges so not sure if its some connect issue

ocean flint Oct 7, 2022, 6:11 PM

#

Okay I was able to reproduce

#

So yeah this seems to be a legacy ACH thing

#

We actually don't even expose a refund for ACHv2 when the payment fails.

#

But this does seem to be a bug

#

Or at least it should be stated as a breaking change in our API reference

full lake Oct 7, 2022, 6:11 PM

#

the problem we are having is these failures are netted in stripe payouts

#

so i need a way to create a reversal type model to reconcile

ocean flint Oct 7, 2022, 6:13 PM

#

Right right

full lake Oct 7, 2022, 6:13 PM

#

when you say achv2 is that a payment intent vs charge thing ?

ocean flint Oct 7, 2022, 6:13 PM

#

I think overall this is a bug

#

Yeah ACHv2 is using PaymentMethods and PaymentIntents for ACH

full lake Oct 7, 2022, 6:13 PM

#

i see

#

if we update our default api will that change the types of events our webhook receivies or only the content of events

ocean flint Oct 7, 2022, 6:14 PM

#

Ahhh okay

#

So

#

This is actually considered a "system refund" since you didn't initiate it.

#

So see: https://stripe.com/docs/upgrades#2019-05-16

#

Bank pull payments no longer expose internal system refunds on failure.System refunds can still be accessed via the list refunds endpoint.

full lake Oct 7, 2022, 6:15 PM

#

is there a way to grab a refund for a specific charge?

#

it seems to be a catch 22 in that you can only grab the refund if you know it exists

ocean flint Oct 7, 2022, 6:16 PM

#

Yes you can list refunds by charge: https://stripe.com/docs/api/refunds/list#list_refunds-charge

full lake Oct 7, 2022, 6:18 PM

#

nice that worked

#

and the refund does show up

#

will make a note of that

ocean flint Oct 7, 2022, 6:18 PM

#

So when you get a charge.failed on 2020-08-27 that is payment_method_details.ach_debit you can list the refund by charge using the above

#

And reconcile that way

full lake Oct 7, 2022, 6:18 PM

#

yep

#

that should unblock us

#

thanks for digging in

ocean flint Oct 7, 2022, 6:19 PM

#

Sure thing!

full lake Oct 7, 2022, 6:19 PM

#

have a good rest of your day

#Oren