#Oditout - invoice partial payment

1 messages · Page 1 of 1 (latest)

narrow swiftBOT
tender tree
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Hi 👋

That description isn't really clear to me. Can you break down the funds flow you are trying to use?

jovial flame
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my client paid half his bill in cash. he now wants to pay the rest of the bill by credit card. I emailed him the invoice. I readjusted the balance, but the credit is not updated on the current invoice.
the payment link always shows the total amount. (a message tells me that the balance will be readjusted for the next invoice)

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break down the funds ?( sorry don t know how to translate it ... I m french , english is not my mother tongue)

tender tree
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Okay so you want to apply the amount in cash as a credit toward the current invoice?

jovial flame
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yes

tender tree
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Can you share the Invoice ID?

jovial flame
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275CDC82-0147

tender tree
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I'm sorry, the Stripe invoice ID will start with in_

jovial flame
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in_1LSjIoDB7uc4MVTkMtSuPWEH

tender tree
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Thanks!

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Oditout - invoice partial payment

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This invoice has been finalized (so you can't apply a customer credit) and is in a failed state. Have you tried creating a new Invoice for this customer?

jovial flame
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OK understood. No new invoice. In this case, I will ask client to do a bank transfer of the other half.

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thanks

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(of course I will neutralize the balance afterwards)

tender tree
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You can mark the Invoice as paid_out_of_band so it shows up in Stripe as paid even though you didn't use Stripe to process the payment

jovial flame
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Yes of course, but only when payment will be complete