#taisklein-coupon

1 messages · Page 1 of 1 (latest)

waxen epoch
cold egret
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Thanks for your quick response, I thought it was the model you told me about but there was a problem and my client was charged the amount without discount in 2 months

waxen epoch
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Can you share the ID of the Invoice and Subscription where you saw that behavior?

cold egret
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invoice id in_1Lq54IFjpuH1UtZ4HmzuaOMw

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invoice id subscription sub_1LcfPUFjpuH1UtZ4M2CR6yqe

waxen epoch
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Thank you, apologies for the delay, pulling those up.

waxen epoch
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There is also a Subscription Schedule involved, so it's taking me a bit longer to parse through what you're doing.

waxen epoch
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On Sep 7th, this request was made which updated the Subscription Schedule associated with that Subscription:
https://admin.corp.stripe.com/iar/req_sFUO1FWJ4A5sAe
Specifically that update didn't contain the ID of the coupon for Phase 0 any more, so the phase was updated to not have a coupon applied which also removed the coupon from the Subscription that is being controlled by that Subscription Schedule.

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When updating a Subscription Schedule, you'll want to ensure that you pass in any values that you want to persist. Most of the parameters will unset if a value is not provided for them.