kimkayzy | Stripe Developers | Page 1

kindred craneBOT Oct 7, 2022, 9:41 AM

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velvet goblet Oct 7, 2022, 9:42 AM

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What do I do to get the money out

vernal plinth Oct 7, 2022, 9:43 AM

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hi there,
could you please share your accountId ?

velvet goblet Oct 7, 2022, 9:44 AM

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Angelic.promotions

vernal plinth Oct 7, 2022, 9:46 AM

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I mean the id, it should be like acct_...
You can find it at the bottom of this page in your dashboard:
https://dashboard.stripe.com/settings/user

velvet goblet Oct 7, 2022, 9:48 AM

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acct_1LiunJLZJ4kjkW8k

vernal plinth Oct 7, 2022, 9:51 AM

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it looks like you account has been rejected while doing the verification, I invite you to reach out to support in order to have further details:
https://support.stripe.com/contact
You need to be connected to your Stripe account in order to send a request in the popup at the bottom right

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

velvet goblet Oct 7, 2022, 9:59 AM

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I have tried contacting them but no reply’s I can’t close account or refund or payout

vernal plinth Oct 7, 2022, 10:00 AM

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I suggest you to choose the email option

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velvet goblet Oct 7, 2022, 10:01 AM

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I have emailed them a few times now nothing happening

#kimkayzy