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whole grove
charred geyser
Hello, sorry to hear that and could you provide a sample request id? req_xxx
dreamy hatch
Do you mean how we initiate the customer portal session?
charred geyser
Yes, you could find requests log in https://dashboard.stripe.com/test/logs
dreamy hatch
Yes, I checked that but it doesn't show any error there. Previously, it was showing that error there but currently not.
charred geyser
Where did you create your customer portal session?
dreamy hatch
Sorry, I was in another Stripe account.
I got the right one and it shows error there. But when I go to https://dashboard.stripe.com/test/settings/billing/portal , the save changes button is disabled
charred geyser
The button could be disabled simply because you don't have any chances. Can you show me the error?
dreamy hatch
invalid_request_error
You can’t create a portal session in test mode until you save your customer portal settings in test mode at https://dashboard.stripe.com/test/settings/billing/portal.
charred geyser
Can you go here and find the errored message: https://dashboard.stripe.com/test/logs?