vova | Stripe Developers | Page 1

scenic prairieBOT Oct 7, 2022, 6:44 AM

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raw sedge Oct 7, 2022, 6:46 AM

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Hi there, my understanding is that is mostly for Custom account when merchant need to manually collect information from connected account user. If you are using Express you should have them onboarded successfully after they finished the Onboarding flow

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But could be better to check with Stripe Support team

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account.updated is a generic events, it could contains anything that is changed from the account

daring spindle Oct 7, 2022, 6:54 AM

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I was asking about collecting requirements from existing connected Express accounts

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not about onboarding new accounts

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Let's say user went through onboarding, created Express account

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And after 4 month country and Stripe need some additional new data (like new law appears)

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How to get this info from users? It seems that Stripe wants me and my platform to handle this, that's not done automatically by Onboarding?

raw sedge Oct 7, 2022, 6:58 AM

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I believe you just create another Account Link and they will go through it, fill in the new required information

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But, sorry for repeating, Stripe Support team would have context and advices on such a scenario

daring spindle Oct 7, 2022, 7:07 AM

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Why have you suggested linking account? I need to get new info from users, not just link their existing Stripe account to my platform...

raw sedge Oct 7, 2022, 7:09 AM

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No it's the Account Link: https://stripe.com/docs/connect/express-accounts#create-link

Using Connect with Express accounts

Express enables your platform to manage payout schedules, customize the flow of funds, and control branding. Stripe will handle onboarding, account management, and identity verification for your platform.

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It's actually a link to Onboarding flow

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It's outlined here: https://stripe.com/docs/connect/express-accounts#handle-users-not-completed-onboarding

Using Connect with Express accounts

Express enables your platform to manage payout schedules, customize the flow of funds, and control branding. Stripe will handle onboarding, account management, and identity verification for your platform.

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