jessa | Stripe Developers | Page 1

vast shardBOT Oct 7, 2022, 1:29 AM

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low orchid Oct 7, 2022, 1:30 AM

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Hi there you can visit the Terminal iOS SDK page to learn about the requirement https://github.com/stripe/stripe-terminal-ios

GitHub

GitHub - stripe/stripe-terminal-ios: Stripe Terminal iOS SDK

Stripe Terminal iOS SDK. Contribute to stripe/stripe-terminal-ios development by creating an account on GitHub.

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The Stripe Terminal iOS SDK is compatible with apps supporting iOS 10 and above.

stark pendant Oct 7, 2022, 1:32 AM

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@low orchid thanks, but I'm not referring to the iOS SDK, we're using the javascript sdk. I'm just wondering if there's anything about the local networking functionality that's required, which wouldn't work with an older iPad.

low orchid Oct 7, 2022, 1:37 AM

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It's more about the browser compatibility. If you look at https://stripe.com/docs/js/appendix/supported_browsers We support Safari on desktop and iOS (last 3 major versions), so I'm not sure if an old iPad can still be supported if it can't run a recent version of Safari.

Stripe JS Reference

stark pendant Oct 7, 2022, 1:47 AM

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Ok, our app isn't in a browser, it's using the javascript API in a cordova app, but it's similar to safari. It's an iOS WebView, which is listed here.

This link you shared is for Stripe.js, do the same requirements apply to the Terminal js sdk?
i.e.:
https://js.stripe.com/terminal/v1/

low orchid Oct 7, 2022, 1:59 AM

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Yes the same requirements apply to the Terminal JS SDK.

stark pendant Oct 7, 2022, 2:01 AM

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Thanks. and there's nothing about the networking hardware in an older iPad which would prevent it from communicating with the reader, even if the javascript ran fine?

low orchid Oct 7, 2022, 2:07 AM

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Are you using a smart reader or bluetooth reader?

stark pendant Oct 7, 2022, 2:15 AM

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we are using the bbpos wisepos e

low orchid Oct 7, 2022, 2:19 AM

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OK, so it's a smart reader.

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I don't think there's any specific hardware requirement that prevent an old iPad from communicating a smart reader, but you really need to test it out.

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If there's a problem communciating with Stripe readers. you can also go with server-side driven integration (https://stripe.com/docs/terminal/payments/setup-integration?terminal-sdk-platform=server-driven) so that your POS application (I assume it's the app that runs in iPad) doesn't need to communicate with Stripe directly.

stark pendant Oct 7, 2022, 2:31 AM

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Yeah, we do have a lot of trouble with the local networks, and i'd like to do the server driven integration at some point, but we don't have the resources to do it now.

I don't have a 1st gen ipad to test with, we just have a customer who cannot connect to his card reader, and i noticed he is using a 1st gen ipad, so i was wondering if that might be the issue.

Do you think if I email stripe support, they would be able to test with a 1st gen ipad?

low orchid Oct 7, 2022, 2:34 AM

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You can try but I don't know whether the stripe support has a 1st gen ipad.

stark pendant Oct 7, 2022, 3:16 AM

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Ok, I will try. Generally it would be good if you guys had definite answers on the hardware requirements, maybe they do

#jessa