#truescotian

1 messages · Page 1 of 1 (latest)

rigid flameBOT
slate cobalt
hushed rivet
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Hey there! I have the receipt email which is great. It's actually sending the receipt again which is the issue

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I see that the email will resend if i change the email address on the charge (if I'm reading correctly), but it's only the Customer's name that is being updated unfortunately

slate cobalt
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Right. The documentation for updating that parameter linked to above reads:

This is the email address that the receipt for this charge will be sent to. If this field is updated, then a new email receipt will be sent to the updated address.

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That's fine, you should be able to update the email to the same email to resend it.

hushed rivet
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ahhh interesting. Alright I'll try this out now. Thanks!

hushed rivet
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Hmm nothing so far. Is this supposed to work for receipts that were already sent?

slate cobalt
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Yep, it should. This is in live mode?

hushed rivet
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It is. Wondering if it's because it was refunded. I can dig for another

slate cobalt
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Ah, I was mistaken! You can't update to the same email. What you have to do is update to an empty string, then update back to the same email.

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Sorry about that!

hushed rivet
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ah gotcha. I'll try that

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ah ha! Worked perfectly. Thanks so much!

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Life saver