cashiersprit | Stripe Developers | Page 1

hollow oasisBOT Oct 5, 2022, 6:08 PM

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open moss Oct 5, 2022, 6:09 PM

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I went to config page. I saw those info.

Accept JCB, Diners Club and Discover cards from customers worldwide. Payments become available for payout after 30 calendar days.
JCB is off by default for eligible accounts. Connected accounts can still enable this payment method if they're in an eligible country and have Dashboard access.

fair umbra Oct 5, 2022, 6:09 PM

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Hey there

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When are you seeing this error?

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Can you provide the request ID?

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Might be easier for me to just look

open moss Oct 5, 2022, 6:10 PM

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POST /v1/payment_intents
Status
400 ERR
ID
req_aVVK5H4C0vf6Kx
Time
05/10/2022, 10:47:43
IP address
35.188.161.224
API Version
2019-12-03
Source
Stripe/v1 RubyBindings/5.34.0
Idempotency
Key – 7c6f2766-497c-4ad2-a73e-59578e5348a8

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some Japan customers reach us and complaining they cannot load payment element component, we found there are strange stripe error

fair umbra Oct 5, 2022, 6:11 PM

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Thanks, taking a look

fair umbra Oct 5, 2022, 6:30 PM

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Okay

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So what is happening here is actually that the amount that you are using for this PaymentIntent is below the minimum

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Since your platform settles in USD

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The amount has to be > $0.50 USD

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And 55 JPY converts to lower than $0.50 USD

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This is a confusing error message

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I think we should be throwing an "amount_to_small" error and I'll provide some feedback internally accordingly.

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However, for now you will want to handle this error message since it is possible that it could be accurate in the future if there were differing minimum amounts based on payment method type.

#cashiersprit