Danmazz | FuguNation | Stripe Developers | Page 1

quaint furnaceBOT Oct 5, 2022, 5:44 PM

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slate adder Oct 5, 2022, 5:44 PM

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Hello

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thank you for taking the time to chat with me

mighty spindle Oct 5, 2022, 5:45 PM

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Do you have a thread number for your interaction with support?

slate adder Oct 5, 2022, 5:45 PM

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i wish

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i have been trying to contact your support since months now

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nobody replies to emails

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Are you there ?

mighty spindle Oct 5, 2022, 5:47 PM

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What issue are you having?

slate adder Oct 5, 2022, 5:48 PM

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You have 2 active requests from Stripe that require action

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when i click on it i get this :

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i wrote an email to your support to understand what is happening and i never got a response

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i sent several emails

mighty spindle Oct 5, 2022, 5:49 PM

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Ah, okay. I wish I could help, but this chat is focused on developers and API integration questions. I would recommend reaching out via this: https://support.stripe.com/contact/email

Contact Us | Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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Do mention that the Dashboard link is not working too, they will want to know about that

slate adder Oct 5, 2022, 5:49 PM

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but they are not replying

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i have sent plenty of emails

mighty spindle Oct 5, 2022, 5:50 PM

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There is live chat options there

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Be patient with them

slate adder Oct 5, 2022, 5:50 PM

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there isnt

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it is always off

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these two are always off

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and when i send them emails they never reply

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Please can you help me

mighty spindle Oct 5, 2022, 5:55 PM

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Are you logged into your Stripe dashboard?

slate adder Oct 5, 2022, 5:55 PM

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yes sir

mighty spindle Oct 5, 2022, 5:56 PM

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What's your account ID?

slate adder Oct 5, 2022, 5:56 PM

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risecapital.ch

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are you there ?

mighty spindle Oct 5, 2022, 6:02 PM

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Account ID looks like acct_abc123

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Please send me that

slate adder Oct 5, 2022, 6:02 PM

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where do i find this sir ?

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acct_1KajiuIZNXedg2xD

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got it

mighty spindle Oct 5, 2022, 6:13 PM

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I'm afraid there's nothing I can assist with here. You will need to work with our support folks

slate adder Oct 5, 2022, 6:13 PM

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but is there any other way to contact them other email ?

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they never reply

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a quick question please

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is it possible that it is because i am based in Switzerland ?

mighty spindle Oct 5, 2022, 6:20 PM

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I'm not sure. Unfortunately I don't have visibility into the specifics on your account

slate adder Oct 5, 2022, 6:20 PM

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ok

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thank you

#Danmazz | FuguNation