Chhay Toch | Stripe Developers | Page 1

languid axleBOT Oct 5, 2022, 4:17 PM

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stiff hedge Oct 5, 2022, 4:17 PM

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Hello!

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Can I help?

covert patio Oct 5, 2022, 4:19 PM

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where can we change this text?

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the client want this text "Payé en ligne" instead

stiff hedge Oct 5, 2022, 4:24 PM

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Unfortunately that text isn't customizable.

covert patio Oct 5, 2022, 4:27 PM

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the text is correct right?

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I am not sure why my client (She's in French) want to change this text if it is correct.

stiff hedge Oct 5, 2022, 4:30 PM

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Yeah it basically is just a link that states "pay online"

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And it links out to the Hosted Invoice Page where the customer can pay

covert patio Oct 5, 2022, 4:31 PM

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Yes, I know that... let me check with her first

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thank you so much

stiff hedge Oct 5, 2022, 4:31 PM

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Ah okay your client might be wondering why it states that even after the invoice has already been paid

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Since Payé en ligne means "paid online"

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This is a regulatory limitation where we can't edit invoices after they have been finalized.

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So we can't change this, but have heard feedback before that this is confusing.

covert patio Oct 5, 2022, 4:34 PM

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Ah... that why she want me to change it haha

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So, what should I explain her?

stiff hedge Oct 5, 2022, 4:36 PM

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That it is a regulatory limitation that we can't change it

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We can't edit anything on the invoice PDF after it is finalized.

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Not because we can't technically do it, but because it is prevented due to regulatory measures

covert patio Oct 5, 2022, 4:37 PM

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Ok boss

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thank you 🙏

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and one more thing

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can we remove FR VAT FR123... from invoice?

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Screen_Shot_2022-10-05_at_11.38.26_PM.png

stiff hedge Oct 5, 2022, 4:39 PM

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That is the tax ID, no?

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Of that Customer

covert patio Oct 5, 2022, 4:39 PM

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It is the TAX ID of the business

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not customer

stiff hedge Oct 5, 2022, 4:42 PM

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Well right, but the business is represented by the Customer object in this case

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If the Customer has an attached tax ID then it will show on the invoice

covert patio Oct 5, 2022, 4:44 PM

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😄

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Say honesty, we can't easily customize the invoice.

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I am very regret of using stripe invoice... I have waste a lot of time and money on this project. And my client is very upset..

stiff hedge Oct 5, 2022, 4:47 PM

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lol well you can. But not if you have these details set at the Customer level

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If you want to just have a tax ID apply to certain invoices and not others then you set the tax ID on the specific Invoice

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And not the Customer

covert patio Oct 5, 2022, 4:53 PM

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Screen_Shot_2022-10-05_at_11.52.59_PM.png

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I think here is the place to hide it

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but when I am trying to delete it

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It has this kind of error

stiff hedge Oct 5, 2022, 4:55 PM

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Oh when you stated "Tax ID of the business" you actually mean the Stripe merchant's tax ID here.

covert patio Oct 5, 2022, 4:55 PM

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Yes boss 😄 Stripe merchant lol

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haha

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Thank you for correct me

stiff hedge Oct 5, 2022, 4:56 PM

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Nah it is confusing here with the different namings. So you are seeing an error when attempting to remove it? It looks like it is no longer there in the Tax Information?

covert patio Oct 5, 2022, 4:57 PM

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but it's still there display there when I refresh the page

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Ah It's gone now

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thank you boss

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lol

#Chhay Toch