GonzaloCT

[misty scarab]

👋 happy to help

where is your account based?

[celest rune]

Ins Spain

[misty scarab]

would you mind sharing your account id?

[celest rune]

Sure, give me few minutes please

[celest rune]

I cannot find my client ID

shoiuld it be a number? a name?

[misty scarab]

acct_xxx

you can find it in your dashboard here https://dashboard.stripe.com/settings/account

[celest rune]

acct_1L2a0uAX5Z3bPxSJ

[noble bear]

Hello 👋
Stepping in as tarzan needs to step away soon

[celest rune]

Hi👋

[noble bear]

Bank Transfers can only be added to individual invoices
You can't set it as default payment options under invoice settings

Also, does your login have administrator privileges?

[celest rune]

yes

[noble bear]

Interesting, in that case you'd typically see something like this.

[celest rune]

What should I do if I want to add Bank Transfer option to one of my clients?

[noble bear]

Can you try creating a new one-off invoice and see if you can add bank transfers on that page?

[celest rune]

let me see

should I add the Payment method from here?

sorry, I have it in Spanish

but it says that I do not have eu_bank_transfer

[noble bear]

Ah interesting, I'd recommend talking to our support team about this as they know much more about dashboard configurations than us on discord.

https://support.stripe.com/?contact=true

[celest rune]

ok, I will talk with them

[noble bear]

yeah I just created a new test account and it shows up for me right away
Support team should be able to take a look and help you configure this