Zuzana

[astral path]

👋 Thanks for reaching out
Is there a specific use case you're trying to account for?
If you need async support, you could send an email to Stripe Support at
https://support.stripe.com/?contact=true
and choose Send us an email
If it needs technical assistance, it will come back in my hand or one of my Colleagues.

[rare edge]

I would need technical support. I do not understand Stripe fee. i know the pricing - this is ok. But I found today the Stripe fee should be for example 150 CZK (which is correct due to pricing) but at transfer only 120 was charged. I do not understand where the 30 CZk is?

Also If we have a payment consist of more connected accounts (customer place one order and buy 3 products from 3 different vendors) the total Stripe fee is calculated from whole amount, but then I checked all 3 transfers and total od Stripe fee was trippled and in other case the total amount did not reach the Stripe fee from whole amount.

So if you could give me your e-mail address it would be great!

[astral path]

Sorry I can't give my personal contact address, you probably should send an email to stripe Support as mentioned above, with a detailed use case with a transfers Id and what do you expect for each transfer as fees.
This can be done here:
https://support.stripe.com/?contact=true

Make sure to select send us an email and again that could probably come to our hand after that if that requires a technical support regarding your integration

[rare edge]

Ok, thank you.