BhavdipPatel-account-support | Stripe Developers | Page 1

heady brookBOT Oct 4, 2022, 3:59 PM

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sacred harness Oct 4, 2022, 3:59 PM

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@noble imp we can't help with account support here unfortunately

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Please contact support via https://support.stripe.com/contact or heretohelp@stripe.com

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BhavdipPatel-account-support

noble imp Oct 4, 2022, 4:01 PM

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I went to this link but must be login and show this message after login successfully.

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@sacred harness

sacred harness Oct 4, 2022, 4:02 PM

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Are you using Express accounts with a platform?

noble imp Oct 4, 2022, 4:03 PM

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Yes

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for the payout

sacred harness Oct 4, 2022, 4:04 PM

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Then you want to talk to that platform directly

noble imp Oct 4, 2022, 4:05 PM

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what can be reason to pause account?

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Yes but I am not able to reach out with stripe support team.

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@sacred harness Can you help to me on this?

sacred harness Oct 4, 2022, 4:07 PM

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No, you need to talk to your platform directly.

noble imp Oct 4, 2022, 4:08 PM

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Yes I will talk but how can I reach out to them?

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Your Platform means Stipe account ?

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what can be reason to pause account?

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I am stuck here to reach out to support team.

sacred harness Oct 4, 2022, 4:10 PM

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I understand, I asked if you were using Express. Did you create an Express account via a third-party platform?

noble imp Oct 4, 2022, 4:10 PM

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No. I am using stripe express payout feature.

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Not any thirdparty.

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Stripe is provide 3 type like express, standard and customize.

sacred harness Oct 4, 2022, 4:11 PM

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Are you a platform?

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Like you have connected accounts?

noble imp Oct 4, 2022, 4:13 PM

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Yes

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I have connected with stripe

sacred harness Oct 4, 2022, 4:17 PM

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I'm sorry, you're unfortunately not understanding my question

#BhavdipPatel-account-support