#yrocaz

1 messages · Page 1 of 1 (latest)

solemn moonBOT
pure summit
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Hi there

woeful orbit
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Hi @pure summit

pure summit
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Can you provide the Subscription ID so I can take a look?

woeful orbit
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sure, ty. sub_1LorQpLMszuQvPVpfOscXOxp

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future reference - are these IDs private? Is there any risk sharing the,?

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them*

pure summit
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Nope not private

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No one can do anything with them without your secret API key

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So just never share your key

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But the objects themselves are fine

woeful orbit
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gotcha. ty.

pure summit
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Okay so

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You want the next invoice to be just the amount of the Prices on the Sub, correct?

woeful orbit
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sorry for delay, @pure summit . Yes please

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and while I appreciate you fixing this, how could I do this myself from the interface?

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I would like for it to charge the full amount as if they had signed up correctly with a 14-day trial from the start.

pure summit
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Yeah I can't fix this for you

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I am going to help guide you to do it

woeful orbit
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awesome. what's next?

pure summit
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You basically want to adjust that balance to set it back to $0

woeful orbit
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awesome, easy enough.

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thanks @pure summit

pure summit
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Sure thing

woeful orbit
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so for the future - when I create a subscription with a trial period, what happens?

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are they sent an invoice with a due date 14-days in the future? or no invoices goes out until 14-days?

pure summit
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A $0 invoice is created when you start the Sub on trial. Then a new invoice is generated when the trail ends.

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Recommend testing this out in test-mode!

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I have to jump but @languid quarry can help you with any further questions

woeful orbit
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i'm good, ty

languid quarry
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Yep, was going to say the same, there is an actual trial invoice created showing the plan and a zero amount cost

woeful orbit
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so it's x-trials days + y-invoice due period?

languid quarry
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Can you elaborate on that? but i'd reiterate what bismarck noted about doing some test requests in test mode to see this yourself, you can play around with the various options and see the resulting invoices.

woeful orbit
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so a 14-day trial could be 17-days if i have 3-days due date?

languid quarry
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Not really -- the trial period is free, there's no amount due. Then when that ends if you're using sent invoices with a 3 day due period, on the 14th day the billing period rolls over and the invoice is issued

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So the free period has ended, and you've asked the customer to pay within 3 days or itll go overdue (and you cna decide what happens if it goes unpaid beyond that)

woeful orbit
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gotcha. thanks @languid quarry

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I'm all set. see you next time

languid quarry
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No problem, good luck!

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See ya