#Viviana-refund-payments

1 messages · Page 1 of 1 (latest)

steep creek
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Hello 👋
I don't think there's a specific window after which refund isn't available but yes you can process the refund without the customer being present
https://stripe.com/docs/refunds

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Do you process terminal payments or are you asking about online payments?

upbeat sparrow
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in this case I was asking about online payments, but we have both online payments and in person terminal payments

jade solstice
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👋 stepping in

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Refunds are recommended to be made within 180 days otherwise they have a much higher chance of failing