#Sofie

1 messages · Page 1 of 1 (latest)

cunning flowerBOT
uneven willow
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Hi there, can you share with me the actual error message?

static burrow
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Yes sure, let me translate this for you cause it's in dutch

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is temporarily blocked. There is a problem with paying out to RABOBANK NETHERLANDS ••••3587 (USD) because the registered address is of the account holder.

uneven willow
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OK. Can you reach out to Stripe support? https://support.stripe.com/contact They can help better on account specific problems.

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

static burrow
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I was looking for a chat but can't find any

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You have a link to this chat or phone number?

uneven willow
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It's in the link that I posted, you need to log in with your stripe account first.

static burrow
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I tried, but can't find it

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I just need to talk with someone. I cannot find it anywhere in the documents.

uneven willow
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There's a contact support button in the page, can you click on it?

Screenshot_2022-10-03_at_3.01.02_PM.png
static burrow
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No I can't..

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I do only see the link to discord

uneven willow
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can you take a screenshot of the support page that you see?

static burrow
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Yes

uneven willow
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Can you scroll up a bit and see if there's a contact support button?

static burrow
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Ohhh... didn't knew it was a link

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I'm so sorry.. I found it

uneven willow
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No need to sorry 🙂

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There's an option to request a phone callback if you prefer to speak with someone.

static burrow
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Okay great! Thank you for your help 🙂

uneven willow
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Welcome!