kashif_Muhmd1177-rn-postal-code | Stripe Developers | Page 1

lavish citrusBOT Sep 30, 2022, 1:29 PM

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sleek storm Sep 30, 2022, 1:33 PM

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Hi there 👋 can you tell me a bit more about the integration that you're building and how you're accessing it?

carmine sorrel Sep 30, 2022, 1:59 PM

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I'm just using the UI of cardfield of stripe. The problem is with postal code. In some mobile devices it allow me to write alphabet and numbers both but in some it only allows number.

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inside that cardfield Textinput

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*TextField

sleek storm Sep 30, 2022, 2:02 PM

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Are you building a React Native app?

carmine sorrel Sep 30, 2022, 2:03 PM

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Yes

sleek storm Sep 30, 2022, 2:06 PM

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Thank you for that clarification, and have you noticed any sort of pattern in occurrence? For instance, are all Android devices behaving one way and all iOS devices behaving the other?

carmine sorrel Sep 30, 2022, 2:16 PM

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yup thats also an issue in IOS its perfectly working but only causing problems in Android

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IOS is working fine ..in every device

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only issue in android

sleek storm Sep 30, 2022, 2:19 PM

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Gotcha, and what country are you selecting before trying to enter the postal code?

carmine sorrel Sep 30, 2022, 2:20 PM

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UK

sleek storm Sep 30, 2022, 2:24 PM

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Which version of our React Native SDK are you using?

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kashif_Muhmd1177-rn-postal-code

carmine sorrel Sep 30, 2022, 2:26 PM

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31

sleek storm Sep 30, 2022, 2:27 PM

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Can you double check that please, our most recent version is 0.19.0:
https://github.com/stripe/stripe-react-native/releases

carmine sorrel Sep 30, 2022, 2:27 PM

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"@stripe/stripe-react-native": "^0.15.0",
this is the version of stripe that im using

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so that mean that i have to change my sdk to 33 .. am i right?

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so may be this issue will resolve

sleek storm Sep 30, 2022, 2:37 PM

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Sorry, but I'm not sure which part of your environment you're referring to being on v31, so I'm not sure how that would impact this scenario.

carmine sorrel Sep 30, 2022, 2:39 PM

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im talking about compilesdk

quick wasp Sep 30, 2022, 2:47 PM

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Hello, toby has to step out but I can help. Looking in to why this might be. Do you know the models and android versions of the devices that our CardField is not allowing letters in?

carmine sorrel Sep 30, 2022, 2:48 PM

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yup in google pixel 3xl and some other nexus phone

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also many other google pixel devices

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some are on android 12 and some are on android 11

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but mostly in android 12 phone ...in some android 12 devices its working ok but in pixel and nexus its not working fine ....That postalcode area only

quick wasp Sep 30, 2022, 2:57 PM

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Quick question, when you say we aren't allowing you to input letters, is that to say that we only show the number keyboard, or do we show the full keyboard and just don't add letters if you type them?

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I found a GitHub issue for our library that seems to describe similar behavior from March. Not sure the progress on it internally since https://github.com/stripe/stripe-react-native/issues/843

GitHub

CardField doesn’t infer country from card · Issue #843 · stripe/str...

Is your feature request related to a problem? Please describe. On the card field in the JS library, if you put a card number in it can tell what country it’s from and tailor the rest of the form ba...

carmine sorrel Sep 30, 2022, 2:59 PM

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yup it shows the full keyboard but do not allow me to write letter

quick wasp Sep 30, 2022, 3:01 PM

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Gotcha, thank you. I am consulting my colleagues on this, will likely file a bug report for this if there isn't some workaround (though personally I don't think you should need specific code to get this to work)

carmine sorrel Sep 30, 2022, 3:05 PM

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okay thanks

#kashif_Muhmd1177-rn-postal-code