#Jani

1 messages · Page 1 of 1 (latest)

remote sorrelBOT
blazing wigeon
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which request is this and what error do you have?

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You can find the request on your Dashboard

noble jay
blazing wigeon
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yes but can you put here the request id?

noble jay
blazing wigeon
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I believe the reason is the postal code supplied there

noble jay
blazing wigeon
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Oh I see 🤔 it probably coming from the customer's setting in their GooglePay Wallet

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You would need to ask the customer retry a different card with a correct zipcode

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hmm but that looks like a normal code.

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Could you please write into Support and have them check why this Charge has been flagged as wrong zip_code?