#stylebase

1 messages · Page 1 of 1 (latest)

torpid hedgeBOT
gleaming magnet
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Hi there

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We archive threads when they go inactive in order to keep the channel clean and organized

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I believe I saw that my colleague was going to file a ticket for the issue internally from your thread earlier?

tacit canopy
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how will we know the status on this?

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or get confirmation that this was filed via email

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support has not been helpful

gleaming magnet
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Then I'll make sure myself or someone on my team follows up with you over email

tacit canopy
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thank you

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in touch with terry, just referenced you on our thread

gleaming magnet
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Hmm I'm not seeing it... can you provide a few of the exact words in your response that I can search for?

tacit canopy
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i did bismark

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i think without the c

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my b

gleaming magnet
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Ah okay. Looking

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Hmm usually these are easy to find but for some reason search isn't pulling it up....

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Sorry for the hassle. Any other key words from the ticket?