#stylebase
1 messages · Page 1 of 1 (latest)
Hi there
We archive threads when they go inactive in order to keep the channel clean and organized
I believe I saw that my colleague was going to file a ticket for the issue internally from your thread earlier?
how will we know the status on this?
or get confirmation that this was filed via email
support has not been helpful
Go ahead and shoot an email to Support (https://support.stripe.com/contact/login) and mention my handle (bismarck) in the email. Let me know when you have sent it and I'll go grab the ticket
Then I'll make sure myself or someone on my team follows up with you over email
Hmm I'm not seeing it... can you provide a few of the exact words in your response that I can search for?