#Roopa

1 messages · Page 1 of 1 (latest)

hardy lotusBOT
analog wagon
sterile prairie
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Thank you for that, I will go through it.

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one more question what I have is, if user updates his payment details before the failed payment retry, will not pay the amount to the pending invoice?

analog wagon
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Not sure I understand, but if the customer updates their payment details to something valid before the retry, the invoice should be paid successfully

sterile prairie
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This is not happening in my case. am I missing something?

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does it happen immidiately?

analog wagon
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Can you share a subscription id where you are seeing this?

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Or an invoice ID?

sterile prairie
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Please wait for few minutes, I deleted that user, I will create a one and send it you.

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I am using the test clock does it make any difference?

analog wagon
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Gotcha. It shouldn't make a difference, but let me see what you're doing

sterile prairie
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invoice id: "in_1LnPD4DwT5gdvn7nCEwdgYaE",

vital spindle
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👋 stepping in

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Catching up and looking at your example

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Updating payment details doesn't trigger a new retry immediately

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The invoice will still retry at the specified time

sterile prairie
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is ther any way we can do it immediately?

vital spindle
sterile prairie
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what I mean is immediately after updating the card details from customer portal

vital spindle
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You can listen for webhooks and hit the above endpoint. Otherwise, no.