#LechoSolutions

1 messages · Page 1 of 1 (latest)

weary escarpBOT
balmy monolith
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Hi there!

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Here we don't know much about woocommerce and dokan. But I can try to help with the Stripe part of the question.

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however when I deactivate the test mode, the 3D secure does not start.
What does that mean exactly? Can you share a PaymentIntent ID (pi_xxx) with this issue?

barren merlin
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Thank you for your reply.

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I just don't have access to credentials. I show you what I have access to.

balmy monolith
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Oh, you are using Stripe Express? Then I'm not sure I understand your question. What exactly are you trying to do?

barren merlin
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I am trying to activate 3D secure for all bank cards. By default with Dokan I had a stripeconnect account linked. So I wonder if I can make these settings with stripeconnect, since I don't have access to the classic stripe settings.

shrewd glen
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Hi there 👋 jumping in as my teammate needs to step away soon. It looks like you have a Stripe Express account, which means that you'll want to speak with the Platform that you're working with (which created that account for you) to understand whether that is an option their integration offers and if so how to enable it.

The Platform that you're working with controls how they integrate with Stripe, so they'll be the right group to talk about how they are doing that. That would be either WooCommerce or Dokan.

barren merlin
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Ok thanks

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Have a good day