ktizzel | Stripe Developers | Page 1

harsh bridgeBOT Sep 28, 2022, 6:48 PM

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inland cave Sep 28, 2022, 6:49 PM

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Hi there. This is due to an active incident, and there are other users who have reported this. Investigations are currently underway

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Your account should have received an email with communications related to the incident on this

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spare flicker Sep 28, 2022, 6:52 PM

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didn't receive any communications. our account manager is on vacation which may be why we hear anything

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@inland cave will we get an update here once this is fixed? or how will we know

inland cave Sep 28, 2022, 6:56 PM

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Yeah I will monitor things internally and update you once I know more

spare flicker Sep 28, 2022, 7:22 PM

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any update on this? do you know approx how long this fix will take?

inland cave Sep 28, 2022, 7:26 PM

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Sorry, I don't have an ETA on this. I'll let you know when I hear more

finite citrus Sep 28, 2022, 7:58 PM

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Hello, it looks like we just made a change that should help mitigate this. If you try again with your devices are you still seeing this issue?

woeful gust Sep 28, 2022, 8:25 PM

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@finite citrus I work with @spare flicker and this appears to have been resolved.

finite citrus Sep 28, 2022, 8:25 PM

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Great to hear!

#ktizzel