WpgJetsFan13

[surreal river]

me again 😄

[cunning anchor]

Hello again!

[surreal river]

Hi!

[cunning anchor]

You will always get the invoice.payment_failed event, how it affects the subscription's status depends on what you have in your billing settings under the "Manage failed payments" section in your dashboard. https://dashboard.stripe.com/settings/billing/automatic

[surreal river]

Oh, I see. I have it setup to retry invoicing them a few times I think

I think we want it to automatically invoice them a few times and then automatically invoice them. But I need to be able to reliably detect the status somehow, regardless of those settings, so I can update a flag in my database

[cunning anchor]

What do you have set for "If all retries for a payment fail"?

[surreal river]

cancel the subscription

[cunning anchor]

I think there is an event you can look at either way

[surreal river]

But I need to update a flag in my database before that subscription.deleted event occurs

to disable their service on our side

so I might just have to use the invoice paymentfailed event I guess

I noticed I could set it to mark the subscription as unpaid after the retries

[cunning anchor]

To make sure I am clear on this: you want to disable services on your side on the first missed payment?

[surreal river]

Yes

[cunning anchor]

Gotcha. I see how this can be a bit weird. Typically here, we recommend updating that kind of flag in your system on the invoice.payment_failed event even though the subscription will stay active until the end of your schedule.

And then updating it again when you get a invoice.paid event to resume service presumably.

As far as I know, we don't support changing the subscription status on the first missed payment and doing the retries