ZanUser | Stripe Developers | Page 1

harsh briarBOT Sep 28, 2022, 11:16 AM

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winter crown Sep 28, 2022, 11:16 AM

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Which 0.25% fee?

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I'd recommend speaking to support of your Qs are all pricing related: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

hallow path Sep 28, 2022, 11:17 AM

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Customer Connect fees of 0.25% + 0.25 cents

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I have been doing that whole day but no lucj

winter crown Sep 28, 2022, 11:17 AM

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The payout fees?

hallow path Sep 28, 2022, 11:17 AM

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Correct

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payout fees

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this is my sample calculation

winter crown Sep 28, 2022, 11:18 AM

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Payout fees are charged on the platform account

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Charge types are irrelevant

hallow path Sep 28, 2022, 11:18 AM

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just want to know who will get that 0.25% charge and on what amount as per sample records

winter crown Sep 28, 2022, 11:18 AM

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Although direct charges not really recommended for custom accounts: https://stripe.com/docs/connect/charges#direct

Create a charge

Learn how to create a charge and split payments between your platform and your sellers or service providers when you accept payments.

hallow path Sep 28, 2022, 11:20 AM

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its live and it works for us

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so can't change at this stage

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but with current setup

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can you please update us

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where

winter crown Sep 28, 2022, 11:20 AM

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winter crown Payout fees are charged on the platform account

I already did

hallow path Sep 28, 2022, 11:20 AM

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sorry where

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on what amount from sample data will that 0.25% be charged

winter crown Sep 28, 2022, 11:21 AM

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The amount of the payout

hallow path Sep 28, 2022, 11:21 AM

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payout to platform or custom connect ?

winter crown Sep 28, 2022, 11:21 AM

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I don't understand what that means

hallow path Sep 28, 2022, 11:22 AM

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payout to platform is different to payment to custom connect account

winter crown Sep 28, 2022, 11:22 AM

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The connected accounts. There's no fees for platform payouts

hallow path Sep 28, 2022, 11:22 AM

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custom connect amount will go to my client

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ok

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Thanks

#ZanUser