kumargaurav | Stripe Developers | Page 1

raw dockBOT Sep 28, 2022, 6:18 AM

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tidal mason Sep 28, 2022, 6:18 AM

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Hi, can you elaborate on "grace period"?

thorny anchor Sep 28, 2022, 6:19 AM

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the no of days of retries.

tidal mason Sep 28, 2022, 6:30 AM

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I see. How is it related to trial? On trial there is no payment to be made

thorny anchor Sep 28, 2022, 6:30 AM

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But a payment is to be made at end of trial, right ?

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what if the payment fails .

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We have a setting to retry for next 2 weeks.

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we want, if the user has just finished trial, we don't want to offer grace period of 2 weeks

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see, our trial is of 7 days. if user gets to use for next 2 weeks as grace period as well, they will be using the product for 21 days.

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2 weeks grace period makes sense for our annual plans.

tidal mason Sep 28, 2022, 6:37 AM

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So like disable grace period just for the first Invoice after trial, but still use it in next billing cycle?

thorny anchor Sep 28, 2022, 6:37 AM

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yes

tidal mason Sep 28, 2022, 6:38 AM

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Smart Retries

Let Smart Retries choose the optimal times to retry failed payment attempts.

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Like dynamically switching pre-defined policy

thorny anchor Sep 28, 2022, 6:39 AM

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where can I change the retry policy on dashboard ?

tidal mason Sep 28, 2022, 6:40 AM

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It's a beta so you would need to reach out to Support if you want to use

#kumargaurav