#chicago

1 messages · Page 1 of 1 (latest)

random jayBOT
wide crescent
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Hello, we only do public help on this server. You can write in to our support team they can open a ticket for you to talk in private in https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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Is this a coding question or a question about your account? We can help look in to coding questions on this channel and should only have to look at your calls to the Stripe API

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Ah gotcha, in that case definitely reach out to our support team. They will be able to help you here.

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If you have an account there is a callback option on that page. If you DM me your email I can check if we got it but unfortunately I can't push on it or anything

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I do not know enough about that page unfortunately. If you can't get it to work, waiting on the email is probably the way to go. We get back as fast as we can but sometimes things can take time if there is a lot of volume