#mike-account-updated
wet steppe
keen latch
Hello 👋
AFAIK, it should be account.updated event.
How exactly are you pausing the connected account?
misty tendon
we are pausing it the dashboard under the account #, and using the 3 dots- actions: pause payouts
keen latch
Gotcha. And are you listening to webhook events locally or on a remote URL?
misty tendon
at the moment we are looking at the stripe log to see what is emitted. And seeing nothing. We are also listening at a remote URL webhook endpoint.
keen latch
can you share the webhook endpoint ID?
It should look something like we_xxxxx
misty tendon
we_1IqmMCCwAArHtQSX6XP85N1O
keen latch
You're testing trying this in testmode right?
misty tendon
yes correct
keen latch
I'm actually not seeing any account.updated event getting generated on this account 🤔
Ah I'm looking at the wrong account, sorry about that.
account.updated is generated on the connected account which the Platform account can listen to.
Where exactly are checking for the log/event?
keen latch
Those are API requests logs
That's not where you'd find the account.updated event
misty tendon
sorry this is where we are looking https://dashboard.stripe.com/test/webhooks/we_1IqmMCCwAArHtQSX6XP85N1O
keen latch
I do see an account.updated event for capabilities
we_1IqmMCCwAArHtQSX6XP85N1O
Is this when you unpause the capability?
misty tendon
no that was when we changed the name on the account
we are not getting account.updated for the pause/unpause
keen latch
that's not for the name change though
If you look at previous_attributes then you'd see what parameters were changed
"capabilities": {
"card_payments": "pending",
"transfers": "pending"
},
"charges_enabled": false,
"payouts_enabled": false,
"requirements": {
"disabled_reason": "requirements.pending_verification"
}
}```so I just unpaused but not seeing any update in the log
keen latch
What connected account are you unpausing the capabilities on?
Can you share the account ID?
misty tendon
acct_1JX6v02RheD8QslL
keen latch
Hmm interesting.. let me ask a colleague to take a look as well
misty tendon
thx
keen latch
Ah it seems like this is a known issue on our end. We've flagged the internal team already.
misty tendon
is the known issue that accounts.updated is not triggered on a charges_enabled change?
keen latch
When these changes are performed by the dashboard, yes
misty tendon
We are looking to monitor accounts.updated for a possible Stripe-originated change to charges_enabled. (Say additional account documentation requirements needed after successful onboarding). Would we get an accounts.updated webhook in that case?