#Fabien
gloomy palm
tiny whale
Hello 👋
Sofort is a delayed payment method. It can take upto 14 days to receive notification of success or failure. So the charge that is captured can still fail.
https://stripe.com/docs/payments/sofort#:~:text=it typically takes 2 to 14 days to receive notification of success or failure.
stuck solar
Hi Hanzo, thank you for your answer. I see your point but I have trouble understanding the workflow. Is it that stripe actually captured the amount but then the bank refused the payment and therefor we fall in this state charge.failed, capture = true ?
tiny whale
Yes, that's correct.
stuck solar
Okay that is helpful. Thank you
tiny whale
NP! 🙂 Happy to help
stuck solar
Have a great day
tiny whale
Have a good one!
stuck solar
Just a quick linked question, with captured at true, does it mean the amount actually appeared in our stripe / was available for payout for exemple?
tiny whale
I don't think that would happen. As for a delayed notification payment method, the payment intent will actually stay in processing status. until you receive success or failure result.
So it shouldn't be reflected in the balance available for payout until the PaymentIntent succeeds
stuck solar
Okay that is correct, the payment intent was in processing and then in payment_failed.
tiny whale
Yup
stuck solar
great, thank you so much.
tiny whale
NP! 🙂 Happy to help