#ShaneCB
grizzled cobalt
lethal lodge
I could not find anything explict in the documentation to explain why this happens:
https://stripe.com/docs/billing/subscriptions/billing-cycle#thresholds
https://stripe.com/docs/products-prices/pricing-models#thresholds
kindred heart
Hello 👋
When you say the change is blocked, are you seeing any errors?
If so, can you share a request ID I can take a look at?
lethal lodge
This is the error we were seeing:
I will go and get you a specific request ID now though
Hmm I just noticed this tooltip when I was setting up the test now:
Is this correct that thresholds can only be used for metered pricing?
We just have fixed monthly prices for our products - but we still want to protect against a lot of stuff being added in one go!
Here is a request id from the attempted change anyway: req_IftDNNOAtA5KME
kindred heart
Thanks, taking a look (its taking a while since server is a little busy)
lethal lodge
no worries
kindred heart
I believe the tip is correct, Threshold may only work with metered pricing.
You would need to build custom logic to prevent bulk addition above certain threshold.
lethal lodge
ah I see - not ideal for our purposes ofc, but at least we know why now! Thanks very much for clarifying.