Dipali | Stripe Developers | Page 1

distant orbitBOT Sep 23, 2022, 10:28 PM

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mellow jolt Sep 23, 2022, 10:28 PM

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Hey there

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When you say it "doesn't match the actual result" do you mean it doesn't match the fee taken from the Connected Account payment?

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Or can you give more details?

visual karma Sep 23, 2022, 10:33 PM

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Our Finance team gets the fee details from payout reconciliation report and we are trying to automate the process of getting that data using api and we are pulling BalanceTransaction object from stripe and the amount we get from api doesnt match the amount Finance team getting it from payout reconciliaion

languid coyote Sep 23, 2022, 10:36 PM

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Hi 👋 I'm stepping in for @mellow jolt

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So you are saying that when you total up the fees found on the balance transaction they are not matching the payout reconciliation report?

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When are you querying the balance transactions?

visual karma Sep 23, 2022, 10:39 PM

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Yes thats right

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we are getting total amount per payout

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Oh I am sorry

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we just found out the amounts are same

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I think its a question for our finance people where did they got the actual amunt

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sorry about confusion

languid coyote Sep 23, 2022, 10:45 PM

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I was going to suggest reviewing the itemized report to see if you could find specific discrepancies.

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It might be a good idea if this comes up again

#Dipali