#rnash - Test Connect

1 messages · Page 1 of 1 (latest)

plucky phoenix
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Hi 👋

sharp oracle
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yes

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000123456789

plucky phoenix
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How are you creating the Connect Account?

sharp oracle
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I turned on Test Mode in my stripe dashboard with the switch

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then I navigate to Connect and generated the link to create a Standard Connect account

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then I used that link in a different browser window with a different stripe account

plucky phoenix
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Okay so using OAuth. And you are using the routing number 110000000?

sharp oracle
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yes

plucky phoenix
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And you get this message?

Known test bank accounts cannot be used in live mode.

sharp oracle
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yes

plucky phoenix
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Okay the problem is you should not be activating an account at all when you are in the testing flow. What you want to do if you wish to test out Connect is, after opening a new tab with the OAuth link, you select the platform account and click the Skip this form button near the top of the window. That will avoid all of this

sharp oracle
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and then will I be able to use the created test connect account to try out some payments and what not?

plucky phoenix
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There will still be some additional configuration and activation steps required but after that yes

sharp oracle
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ok thanks

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is there a guide for that configuration?

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because I'm not seeing a way to move to complete the configuration

plucky phoenix
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Are you opening the OAuth link in a private browsing window? Stripe Dashboard cookies can cause problems when trying to go through the process in the same browser that you are logged into your own Dashboard with.

sharp oracle
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I get a "Your onboarding process is complete! You can close this window." and then nothing happens

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I don't see the account in my list of connected accounts

plucky phoenix
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Have you refreshed that list? It took about 1 minute for me to see the account in my test account

sharp oracle
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ah

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I see it now

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it's "Restricted"

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with this message:
"The account owner needs to provide more information to Stripe to enable payouts on this account.
INFORMATION NEEDED - DUE NOW
Bank account or debit card
Product description
Business support phone
Business website
Email
Terms of service acceptance"

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how do I set those things up?

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hmm

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maybe I don't need to

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looks like payments are enabled

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thanks for your help!

plucky phoenix
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I'm happy it worked itself out. Some of those permission checks are queued processes and can take a little while to run