#Albert the Moker
1 messages · Page 1 of 1 (latest)
Hello! What's up?
We can't help with payment issues here, this server is for developers building things with Stripe. If you had an issue paying a merchant you should reach out to that merchant.
The problem is that I saw that your site was also on their site
What do you mean?
I have tried many times to contact them but they don't answer
I will send a image
I wanted to trace the payment and if it was possible to get compensation
That's an image they put on their site. It may indicate they use Stripe to process payments, but it might also just be an image they put on their site. That said, if you want to reach out to Stripe support you can do so here: https://support.stripe.com/contact/email
Thank you
But really it sounds like you probably want to dispute the transaction with your card issuer instead.