romaten1 | Stripe Developers | Page 1

fathom cedarBOT Sep 21, 2022, 9:54 PM

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buoyant hedge Sep 21, 2022, 9:54 PM

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Hello! How can I help?

vernal sail Sep 21, 2022, 9:54 PM

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It seems our old account has been hacked and someone is using it with our brand

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Hello!

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My account id acct_1Ko0ksCYIYr4SWC9

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https://pay.stripe.com/receipts/payment/CAcQARoXChVhY2N0XzFJVmRnTUpGMkVoQlhYOW4oqYitmQYyBg26Z0IpMjosFlEV74RMF9GiXr-SEOlOuHByDYZNtB6H--RKh3CKVECUYJ-xybuwTMBmFCI - we received payments from our old account of SpySERP with not our prices

buoyant hedge Sep 21, 2022, 9:58 PM

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Have you contacted support (https://support.stripe.com/contact) about this yet? We don't have the power to help with account-specific issues like this, since this is specifically a channel meant for technical/developer questions

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

vernal sail Sep 21, 2022, 10:02 PM

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Yes, we wrote there. Thanks for help!

#romaten1