#carnifan
prime niche
unreal glade
Hi 👋 could you share the ID of a Subscription where you saw this behavior?
young hearth
Hi Toby, thanks sub_1Lk5N6EktxYHxa5inSKChmAQ
unreal glade
Thanks, pulling that up
Did you update the settings on this page, under the manage failed payments section since that Subscription Schedule and Subscription were created?
https://dashboard.stripe.com/settings/billing/automatic
marsh fable
Hello 👋
Stepping in as toby needs to step away
have you tried creating another schedule? Are you seeing the same behavior?
young hearth
you mean after change the default setting ?
marsh fable
No, without changing any default settings
young hearth
Yes, but I got the same behaviour , after payment failed the subscription is canceld
i will try again, and post the result
In General I would love to know how the subscription behave in case the payment failed ?? Will it retry in a couple of days ?. This is the behavior we have now with PayPal
can u please point me to some documentation ?
marsh fable
I believe the underlying subscription was cancelled due to delinquency which caused schedule to be aborted. My understanding is that we don't automatically abort the schedule if the payment simply fails
https://dashboard.stripe.com/test/events/evt_1Lk5NFEktxYHxa5iTnpbxQg8
https://stripe.com/docs/api/events/types?lang=curl#event_types-subscription_schedule.aborted
If you test with a different payment method, you may see a different result. (I don't know for sure though as I haven't tested this flow personally)
young hearth
I have been using the test payment provided to simulate a failed payment , so we can set up the webhook correctly
do subscription provide any kind of retry logic in case of failed payment ? and if yes, where can I configer it ?
marsh fable
Yes we do have retry logic for subscriptions, you can use the dashboard to configure it
https://dashboard.stripe.com/settings/billing/automatic
