Danylo Holovin | Stripe Developers | Page 1

silver acornBOT Sep 20, 2022, 8:58 AM

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paper warren Sep 20, 2022, 8:59 AM

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What do I need to do to create a connected account with the recipient agreement?
AFAIK you can't

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Why do you need that specific service agreement?

jovial hatch Sep 20, 2022, 9:03 AM

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I need exactly this service agreement to top up and pay out for connected accounts (in different countries) on my platform.

paper warren Sep 20, 2022, 9:08 AM

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That service agreement will work for non-US connected accounts. Otherwise if US you'll need to use a differing agreement: https://stripe.com/docs/connect/service-agreement-types

Service agreement types

A service agreement establishes the relationship between Stripe and the platform's users.

jovial hatch Sep 20, 2022, 9:14 AM

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Ok, but how do I transfer the money to the balance of the connected account? When I make a transfer to a connected account (transfers.create API), I get the following error: "Funds can't be sent to accounts located in ES when the account is under the full service agreement. To learn more, see https://stripe.com/docs/connect/service-agreement-types."

paper warren Sep 20, 2022, 9:15 AM

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Yeah as stated any non-US connected accounts need a recipient service agreement for transfers: https://stripe.com/docs/connect/account-capabilities#transfers-cross-border

Account capabilities

Learn about capabilities you can enable for accounts and the requirements you must satisfy to use them.

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Your US connected accounts will need a full service agreement

jovial hatch Sep 20, 2022, 9:17 AM

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That is, during the account creation process, I have to decide which one to choose, and not Stripe?

paper warren Sep 20, 2022, 9:18 AM

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Correct, when creating your accounts: https://stripe.com/docs/connect/service-agreement-types#choosing-type

Service agreement types

A service agreement establishes the relationship between Stripe and the platform's users.

jovial hatch Sep 20, 2022, 9:20 AM

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Great, but there is a problem. When I select the recipient agreement, I get this error "This application does not have the necessary permissions for the 'tos_acceptance' parameter on the 'acct_1Ljl2bRG41mTEQZK' account".

paper warren Sep 20, 2022, 9:23 AM

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Yeah in most cases you can't update that parameter on existing accounts (i.e. if they're already onboarded/verified):

Changing the service agreement type will fail if the service agreement has already been accepted; in those cases, create a new account with the desired service agreement.

jovial hatch Sep 20, 2022, 9:27 AM

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This happens when I create a connected account (accounts.create API).

paper warren Sep 20, 2022, 9:30 AM

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Can you share the ID (req_xxx) of the failing API request? https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

jovial hatch Sep 20, 2022, 9:38 AM

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Sorry, I gave the wrong error. When I create a connected account with the recipient agreement, I get this error "The recipient ToS agreement is not supported for platforms in the US creating accounts in the US."

paper warren Sep 20, 2022, 9:41 AM

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Yes, as I stated:

You'll need a to use a full agreement when creating US accounts.
Use a recipient agreement when creating non-US accounts.

#Danylo Holovin