johnnytomcat | Stripe Developers | Page 1

sacred troutBOT Sep 19, 2022, 10:44 PM

#

desert gulch Sep 19, 2022, 10:44 PM

#

Hi there

#

What type of Connected Accounts?

rapid vessel Sep 19, 2022, 10:45 PM

#

Express

desert gulch Sep 19, 2022, 10:46 PM

#

What charge flow are you using?

rapid vessel Sep 19, 2022, 10:47 PM

#

I create a payment method, then create a customer with a subscription attached

desert gulch Sep 19, 2022, 10:48 PM

#

On your platform?

#

Are you using destination charges?

#

Like are you setting transfer_data.destination?

rapid vessel Sep 19, 2022, 10:49 PM

#

I dont remember the name of the flow but um setting application_fee_percent

#

https://stripe.com/docs/connect/direct-charges

Creating direct charges

With Connect, you can make charges directly on the connected account and take fees in the process.

#

This is what im doing

desert gulch Sep 19, 2022, 10:51 PM

#

Ah okay so Direct Charges

rapid vessel Sep 19, 2022, 10:52 PM

#

Yes direct charges

desert gulch Sep 19, 2022, 10:54 PM

#

Gotcha, yeah so Direct Charges aren't really recommended with Express. You can't actually affect an Express account's settings like email_receipts.

#

And with a Subscription you can't set receipt_email. The workaround here, is to actually update the Charge to set a receipt_email after it is created: https://stripe.com/docs/api/charges/update#update_charge-receipt_email

rapid vessel Sep 19, 2022, 10:55 PM

#

are destination charges the recommend approach?

desert gulch Sep 19, 2022, 10:56 PM

#

Yeah for Express/Custom

rapid vessel Sep 19, 2022, 10:58 PM

#

So the current work around would be to update all the charges triggered by a subscription payment? with like a webhook or something

desert gulch Sep 19, 2022, 10:58 PM

#

Yep

#

You would listen for charge.succeeded

#

And that would contain the charge and then you update the receipt_email with the corresponding email and that triggers the email to be sent

rapid vessel Sep 19, 2022, 11:01 PM

#

Gotcha, and switching to destination charges, would that change how emails are handled or would this same setup be needed?

desert gulch Sep 19, 2022, 11:02 PM

#

With destination charges all the charges take place on your own platform

#

So you use your platform settings to dictate receipts

rapid vessel Sep 19, 2022, 11:03 PM

#

Would the email inherit the connected accounts branding? or would it be the main account?

desert gulch Sep 19, 2022, 11:03 PM

#

No just your platform in this case

rapid vessel Sep 19, 2022, 11:05 PM

#

And if i wanted it to be the branding of the connected account (name, contact email/phone), could that be handled via stripe?

desert gulch Sep 19, 2022, 11:06 PM

#

Currently with Subscriptions, no. You need to use on_behalf_of to make this happen which isn't supported by default. You can reach out to our Support team (https://support.stripe.com/contact/login) and see if your account would be eligible for this feature. Then the Subscriptions would use your Connected Account branding while existing on your platform.

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

rapid vessel Sep 19, 2022, 11:07 PM

#

ok thank you for the information!

#johnnytomcat